Anyone know what automobile agency to complain to about LEXUS not programming smart keys? My dealer claims since my smart key didn't come with the car, there is a "computer" inside the smart key that looks for the immobilizer in your particular car. So since the Smart key is for another car, he can't program it. But of course you can "BUY" a key from them and "MIRACULOUSLY" that key will be for your particular car, and can be programmed. WHAT GARBAGE.... I am really upset about this and think LEXUS is forcing us to buy smart keys from them. Isn't this illegal? Needless to say, I talked with the Service Manager to no avail. So they have lost all my service repair business, as I will not ever let them do anything to my car. There are way too many good technicians out there.
Anyway, anyone know who I can file my complaint to? I prefer a federal agency. (not Lexus corporation). Lexus 2006 GS4340, Brian