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bankerbill

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  • Lexus Model
    IS350

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  1. I have an 07 IS350. Creaking noise began 2 months ago at about 7000 miles. Noticed it with the sunroof closed. Been back to the dealership at least 4 times, problem seemingly resolved after they lubricated the track. The problem has resurfaced, but now it's noticable when the sunroof is open. Seems to be the acordian-like rubber weatherstripping vibrating against the glass and plastic frame while the vehicle is in motion. From reading other posts, the problem doesn't seem to be limited to the IS; seems consistent across all models. Completely unacceptable for a $40K car that is advertised and (over)priced for its build quality and supposed refinement. I've been back to the dealership far too many times for problems such as driver's seat loosening from its track and repeatedly squeaking, wiring harness from inside the steering column coming apart and rattling, aforementioned sunroof noise, and dashboard plastic loosening up as a result of the overly-firm suspension. I had 2 4Runners that at 75K miles were better put together than this car at 10K miles. Don't get me wrong - I love the car overall, but these issues are disheartening and will probably result in me trading it in for something else sooner than planned. Given past experience with Toyota, and the hits they've taken in the automotive press with regard to quality failures, I would not expect any substantive action or resolution from the corporate level. There is a culture of arrogance in that organization that breeds an inability to admit known engineering flaws combined with an unapologetic lack of long-term customer service.
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