I own a 95-ls400 and I was quoted $500+ to replace the drivers seat belt. It's only warrantied for 5 years in Canada. I tried just replacing the receptical as it seemed to work fine if I plugged it into the passenger side. Wrong. I'm replacing the belt assembly now @ a cost of $337.00 and I am doing the work. I like the car otherwise, but that seems kind of poor quality for this kind of a car? Talk to customer sat. Think I will.
i called today about my 94' and they said it was only covered for 8 year or 80 thousand miles. So they wouldnt do it for free.
I am having the same problem with my 94. I just found this info, and it is too early to call (9am east coast ) , but here you go:
Customer Satisfaction Department
Mail Drop L203, 19001 South Western Ave
Torrance, CA 90509-2732
Toll free: 1-800-25 LEXUS
Fax: Fax: 310-468-2992
I hope they take care of us!!