I'm so glad to find the forum. I need your help. Here is my story.
I bought my 2006 RX 400H with Goodyear tires in August of 2005. A year later, I took the car to dealer for 5K service. (mostly local mileage). I noticed one front tire was leaking slowly, so I told the service guy about it. However, after the service, I was told no leak was found.
After a while, I still noticed the slow leak again, but since I'm busy, I just pumped air in once a while. In Feb. of 2007, At 8500 mileage, I decided to take the car to dealer, after they checked my car, I was told the two front tires wore out completely, so I had them replaced, they put 2 new Goodyear tires again. It costs me $530. I paid using my credit card.
After talking to my friends, I was told it's not possible that tires only last 8500 miles. I called the service manager of the dealer. He decided to refund me half of the cost, that's about $260. He asked me to stop by the dealer and sign a form to get the refund back. A week later, I stopped by the dealer in order to get the refund. However, instead of giving me refund, they decided to replace all 4 tires(2 new front tires and 2 old back
tires) with Michelin MXV4 S8 tires. I was told that they found Goodyear tires doesn't go well with RX 400H. It doesn't last long. I don't know anything about tires, I supposed such expensive car should have good quality tires. Should I ask for the money back? What's the warranty of the tires? Thanks for your help. Please advise.
