Just a quick update on my situation. The Lexus dealership had denied our claim, so we took the next step and contacted Lexus corporate. After 3 phone calls back and forth over a span of a couple of weeks, last Monday, Jan 29th, I received a phone call from corporate and they have stepped up and will provide us with a brand new engine. It may take 5-6 weeks for everything to be completed but once again I am proud to be a Lexus owner. There never was "more to the story", it was business trying save a buck. You have to stand up and provide the proof (receipts) and be prepared to take it to the next level if you have to.