Hello group. Looking for advice! Bought 2020 GX460 a year ago. CPO ends in Dec24. My entire console control panel has died (see pic). No display, no phone connection or music. More importantly going into winter, no access to ventilation control, amongst other controls access. After 3 months of arguing with dealer, told me they would cover under CPO ($3500 job).
Problem, THERE ARE NO REPLACEMENT PARTS TO BE FOUND! Was told 3-5 months. Called Lexus USA-could not be more pathetic, unhelpful, and just dismissive, told me it is dealers issue. Promised call back from Lexus USA management SEVEN times in past month. No calls. When I called this week, was told case was closed and there is no safety issue involved.
ANY suggestions??
Thank you.
Jon