Bob the K

I have a 2015 es300h with a blackberry via verizon wireless and lovemd getting email and it reading it to me while I drove. Now I have a windows phone htc6995 lvw via verizon wireless and can only get text and no email. Isthere any hope with this htc phone? Lexus rep offered no help. Said look it up online. Very unusual for this low level of service from lexus and they will needto change as cars change with more software and electronics Any ideas besides getting another cell phone? I just signed a 2 year contract