I just pop mine off. Let me see if I can explain. There are tabs on the bezel, four that are Horizontal instead of Vertical. So if you pull directly down it makes it difficult for it to release. What you have to do is pull Horizontal first in the direction of the back window to release the tab and it will release. You will still have to go to the dealer because Auto Zone and Advance auto does not carry this bulb. the bulb is a 12V 10 Watt bulb. I have take picture, but I am new and I am trying to figure how to post them.