May I interject with my far too knowledgeable opinion on this? I experience the highly obnoxious clunk almost EVERY time I let off the brake. It doesn't have to be 28 degress outside, I don't have to slam on the breaks, and the car doesn't have to be at a certain angle. I have taken Lexus to arbitration after having three new shafts installed in my '04 (one after only 4K miles) and the final installed by their "Master Mechanic" imported from Los Angeles. The clunk was highly audible AND the arbitrators felt the jolt at every stop but since they claim it's a characteristic and not what it actually is, a design flaw, they did nothing for me. They don't listen, they don't care, and they certainly don't pursue perfection. If you would like to get an idea of what the rest of us are experiencing at every stop, try hitting the height adjustment after driving a short distance (come to a stop first, of course). Clunk, jolt, hit-from behind feeling! Great fun in a 50K vehicle*&*@Y&$%% My husband's company Ford Freestyle is a dream to drive compared to this piece. Is Lexus "Best in the Business" ? I think not. I had an ES300 that I loved. I bought the GX after knowing that the '03s had problems with the shaft design. Lexus ASSURED me that they had taken care of it with the '04s. Even provided me with VIN # after which the "new design" had been installed. As far as I'm concered, it was pure and simple fraud! I was mislead into buying this vehicle even though I think of myself as an informed consumer from a research perspective. Maybe that's why I'm so ticked off.....