Had My (First Real) Service Appointment Today

[RX350lover]

And it was amazingly pleasant. After buying my 2009 RX350 last April or (May???), I went to a pure Lexus dealer for a synthetic oil change and it was a highly unplesant experience from all aspects. Today I went to the other dealer in town, a Toyota/Lexus dealer and it was a breeze. I am really impressed by their professionalism, respect and punctuality. Not to mention their affordability. Thank you Lexus/Toyota HQ for not letting one guy owns both dealerships in my town, like Audi, Benz and Volvo do. I guess those three don't believe in capitalism... (nor outstanding service). ;)

[jondoe888]

I've never had a problem with the few times mine has been in to the Lexus shop. But now I have an emissions problem that may require the dealer. I'll skip the fancier shop and free drinks, and go to Toyota.