Windshield Rock Chip

[GalletGun]

Ok I have had my 2003 is300 for exactly 3 years now and I finally got my first winshield rock chip on the front windshield!!! I was histerical staring at it the whole time driving from houston to austin (3 hour drive) :( . Well its about half an inch in diameter and it looks like a half moon with the rock chip at the center. I was kind of calm b/c my bro had a rock chip on his windshield and it was repaired and its like impossible to see. So I got to a winshield repair specialist who is supposedly "GOOD" at his job and after he is done the freaking rock chip is still clearly visible and if not worse b/c now there is a drill hole. :****( So I got really mad and I was like hello you stopped it from cracking any further but it still looks ugly as hell and there like oh well. The thing is when the rockchip hit my windshield it took the piece of glass that it broke with it so there is a whole in my glass and they did nothing to fill it up and nothing was done cosmetically.

So what I want to know is although he prevented the cracks in the glass from getting larger by injecting the resin the rock chip "half moon" design is still clearly visible and there is a gaping hole in the glass. So Should I still be able to see this after the work is done? Am I being cheated? Is there no way of making that ugly rock chip" half moon" from almost disappearing? And is it still possible to take it to someone "better" to do the job right?

Thanks in advance!

[Scott M]

Ok I have had my 2003 is300 for exactly 3 years now and I finally got my first winshield rock chip on the front windshield!!! I was histerical staring at it the whole time driving from houston to austin (3 hour drive) :( . Well its about half an inch in diameter and it looks like a half moon with the rock chip at the center. I was kind of calm b/c my bro had a rock chip on his windshield and it was repaired and its like impossible to see. So I got to a winshield repair specialist who is supposedly "GOOD" at his job and after he is done the freaking rock chip is still clearly visible and if not worse b/c now there is a drill hole. :****( So I got really mad and I was like hello you stopped it from cracking any further but it still looks ugly as hell and there like oh well. The thing is when the rockchip hit my windshield it took the piece of glass that it broke with it so there is a whole in my glass and they did nothing to fill it up and nothing was done cosmetically.

So what I want to know is although he prevented the cracks in the glass from getting larger by injecting the resin the rock chip "half moon" design is still clearly visible and there is a gaping hole in the glass. So Should I still be able to see this after the work is done? Am I being cheated? Is there no way of making that ugly rock chip" half moon" from almost disappearing? And is it still possible to take it to someone "better" to do the job right?

Thanks in advance!

A good glass guy could have repaired that chip to the point where you'd have a hard time finding the spot where the chip was to begin with.

My friend's windshield had a bunch of chip marks and some were really deep like you described yours.

He got it repaired where we work and I checked it out when the guy was done.

You HAVE to know where the chip was, and you have to look at just the right angle to see where the chip was.

The guy did an awesome job.

You're glass guy did a lousy job and I'd ask for him to right his wrong.

[GalletGun]

Ok I have had my 2003 is300 for exactly 3 years now and I finally got my first winshield rock chip on the front windshield!!! I was histerical staring at it the whole time driving from houston to austin (3 hour drive) :( . Well its about half an inch in diameter and it looks like a half moon with the rock chip at the center. I was kind of calm b/c my bro had a rock chip on his windshield and it was repaired and its like impossible to see. So I got to a winshield repair specialist who is supposedly "GOOD" at his job and after he is done the freaking rock chip is still clearly visible and if not worse b/c now there is a drill hole. :****( So I got really mad and I was like hello you stopped it from cracking any further but it still looks ugly as hell and there like oh well. The thing is when the rockchip hit my windshield it took the piece of glass that it broke with it so there is a whole in my glass and they did nothing to fill it up and nothing was done cosmetically.

So what I want to know is although he prevented the cracks in the glass from getting larger by injecting the resin the rock chip "half moon" design is still clearly visible and there is a gaping hole in the glass. So Should I still be able to see this after the work is done? Am I being cheated? Is there no way of making that ugly rock chip" half moon" from almost disappearing? And is it still possible to take it to someone "better" to do the job right?

Thanks in advance!

A good glass guy could have repaired that chip to the point where you'd have a hard time finding the spot where the chip was to begin with.

My friend's windshield had a bunch of chip marks and some were really deep like you described yours.

He got it repaired where we work and I checked it out when the guy was done.

You HAVE to know where the chip was, and you have to look at just the right angle to see where the chip was.

The guy did an awesome job.

You're glass guy did a lousy job and I'd ask for him to right his wrong.

Thanks for responding but I dont want to go back to that guy b/c if he did a lousy job the first time he will make worse if I go back. I am going to a diff. place to get it done.

Also I am filing a claim through my check card to deny payment to the first place. Do you know if they will try and reposses my car ? B/c their policy is if you dont pay they will reposses your car but if you are doing a claim do they have the right to? Sorry had to ask this question b/c I am scared but I really want to teach them a lesson. :(

[Scott M]

I doubt that they have the right to take your car, but you may run into a problem with not paying them.

You either have to give them the chance to correct their mistake, or at least allow them to deny you any help before you refuse to pay.

If you go back, I would suggest a new windshield. Any repairs now will be larger than what you started with.

Since you started with something that was already a half inch size... correcting their mistake will just start to make things worse.

If and when they state that they will not help you, THEN you can refuse payment.

You will also be able to go after them to pay the bill you get from the second repair.

In MA, we have glass coverage.

1 windshield a yr, or free repairs as necessary for chips and such.

Note: If you walk in there kicking and screaming, you'll get horrible service.

Just go back and explain what happened and ask them to correct the mistake.

[SW03ES]

How can they take your car for denying payment? Worst thing they can do it turn it over to collections.