Bluetooth Transfer Of Telephone Numbers

satman · March 2, 2006

I have a Samsung i730 PDA Phone and it works fine in my RX-400h. The only problem I'm having is transferring phone numbers to the phone book. The names appears but the numbers don't. The telephone number is only represented by vertical bars. I assume this is because the number is stored on my phone with parenthesis ( ) around the area code.

The phone gets its contact list (Phone Book) from Outlook 2003 on my desktop computer

Does anyone know how to correct this or manually enter Name and Telephone numbers into the phone books of the navigation system

hermie · April 14, 2006

Did you ever get a reply/answer?

I have a PDA Bluetooth phone (Audiovoxx PPC-6600) using Outlook 2003 (Sprint service). When I transfer phone numbers, only the name transfers, and is "grayed-out" (inactive). I'm aware there are Verizon incompatibilities with the Lexus phones. However, my Lexus dealer was able to successfully transfer numbers using his phone with Cingular service.

Back at my office I tried using a friend's PDA Smartphone with Outlook 2003 and Cingular service. However, I then got the same problem as you -- the name transferred, but phone numbers were replaced with vertical bars.

Is the problem that the phone numbers are being pulled from Outlook Contacts?

Help from anyone would be appreciated. My dealership, my IT department and I have been working to fix this, unsuccessfully, for eight months.

satman · April 14, 2006

Did you ever get a reply/answer?

I have a PDA Bluetooth phone (Audiovoxx PPC-6600) using Outlook 2003 (Sprint service). When I transfer phone numbers, only the name transfers, and is "grayed-out" (inactive). I'm aware there are Verizon incompatibilities with the Lexus phones. However, my Lexus dealer was able to successfully transfer numbers using his phone with Cingular service.

Back at my office I tried using a friend's PDA Smartphone with Outlook 2003 and Cingular service. However, I then got the same problem as you -- the name transferred, but phone numbers were replaced with vertical bars.

Is the problem that the phone numbers are being pulled from Outlook Contacts?

Help from anyone would be appreciated. My dealership, my IT department and I have been working to fix this, unsuccessfully, for eight months.

The solution is quite simple. Your PDA /Smartphone uses Outlook for it's contacts and phone numbers. Outlook formats the numbers with (), a space and a - between numbers. The Lexus doesn't accept this type of formatting. And So: Go to your desktop computer and open the "Control Panel" Click on "Phone & Modem" and select "New". Add Singapore as a new location and make that the default for now. Close that out and open Outlook 2003. Go to each of the contacts you wish to transfer to your Lexus phone book and re-enter the phone number using just the 10 significant digits (5085551555) and save the contact. You'll also notice that there is a drop down box that would allow you to enter a number with your previous default in the USA, but that would format the number incorrectly for your phone. I only mention that in passing!

Do a sync to your phone which will update the numbers to a format that the Lexus understands and you'll be all set.

A word of caution: You can only have one (1) phone number for those contacts you want in your Lexus Phone book. If you have more than one you'll get the vertical bars again. My suggestion would to either make an additional entry in the contacts list with just one number or move the addtional numbers for each contact with more that one number to the "Notes" section of the contact.

Now don't forget to go back to the Control Panel, Phone & Modem, and change the default back to your original location!!

If you have a problem following this just send me a message with your phone number and I'll call you and talk you through it. I have VoiP so it doesn't cost me to call.