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2007 RX400h driver's side rear door won't open from outside

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Hi all, my driver's side rear door is acting like it's locked from the outside, even though it's not.

The plastic piece holding the exterior handle in fell off on the freeway. I guess the screw worked itself loose over time or something. I replaced it easily enough, but now the door opens from the inside but not the outside. Any ideas or advice?

Thanks in advance!

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