In dashboard media not working well

[mokenny]

I have a 2016 GS 350.  It has developed the following problems; when connected to my i-phone, it is intermittently turning on and off and reconnecting

Unable to turn the radio on or off without pressing the radio knob with a lot of pressure and for several seconds.

The LCD also freezes unexpectedly.

I have upgraded the software by the dealership to the latest edition.

 

Thank you.

If this has been addressed somewhere, please direct me to that forum

MO KENNY

[RX400h]

Have you tried doing a reset?

SB-10087547-5448.pdf (nhtsa.gov)