altezza_enthusiast

Upon closer scrutiny, it does not look like a physical scuff, more like the paint is not matching in the area in the photo. Also as SW suggested, I looked into the plastic protective possibility, and was told by one dealer that that is not an area that had one. At this point, I've visited another dealer since mine was not so cooperative. They suggested a dye specialist, but I think the risk at making it look worse than it is is too great to take a chance on something that cannot be seen at all times. (during bright sunlight you can't see it, and I don't think you want to see my face when and if they f*** it up) The dealer manager did not know what it was however, and was also surprised when we walked out onto the lot and found another car with the same issue. I also wonder if any work is done to the dash though, successful or not by a third-party, would that make the Lexus warranty void? I'm guessing yes. So this puts me in a crappy situation, do I take the chance to have it painted by a third party, or do I take the chance on a new dash under warranty with the possibility of that not working out either. (new noise rattles, not aligning correctly, etc., let alone the abuse to the leather & other parts of the car by the mechanics) As you can tell I do not trust the dealer service guys one bit and the car is too new for this kind of overhaul at this point. (my bad for not discovering it at delivery) I was looking for a non-abrasive, minimal type fix with over-the-counter sprays...i guess an easy fix that I can do myself. Thanks for your ideas, and don't get me wrong, I am *BLEEP*ed that this was overlooked by lexus on a brand new car and "they should do something about it", but I don't also want to make a decision I could regret.

Thanks Tim... Sounds like a definite possibility. Unfortunately, I have not found out for sure what it is, or if it can be corrected. I have informed the dealer & they have not helped out in any way...

What you see in the photos is the after using water and a sponge sparingly, simple green wipes & Meguiars interior detail spray treatment applied with a sponge. So basically minimal if any improvement... :cries:

So do you think it might possibly be adhesive residue embedded in the dash after the plastic protective material was removed (sort of like when you remove adhesive stickers from Cd's or other products...) or an actual scuff? Thanks.

If you're sitting in the driver's seat, it's directly above the center of the instrument panel ending slightly to the right of it. (it's at the base where the dash curves upward toward the driver). Do you think it's an imperfection in the dash vinyl material or an actual scuff? As I mentioned in my post the line was nearly the same in the few cars i've seen it on. approx area in photo is between the dots. (not my car in the picture, though)

Hi everyone. I recently purchased an '09 IS350 here in socal (black int.) and noticed a 6-7 inch scuff-like horizontal line across the driver's side dash. I also found it on three other random IS's I checked in parking lots/dealerships, so this may be a factory issue I'm guessing. (checked on a 2009 is250, 2006 is350, 2008 is250 -- did not find it on 5 other 09's checked) It is usually visible if you park under a flourescent light roughly 6 or more feet above the car (i.e. dealership lights) or if you use a flourescent flashlight and hold it slightly above the windshield indoors. When you look at it at an angle through the windshield leaning towards the drivers seat standing next to the side view mirror, it can be seen clearly. It is roughly the thickness of a wedding ring band and it runs across the dash about 6-7 inches long. You can also see it under sunlight when the sun is at an 70 degree angle above the car, otherwise you won't see it at all which is the strangest thing about it. Any ideas on what it is & how to get rid of it? I have searched the boards & have not found any info regarding this...Please check out my pix. Thanks.