Visited Southwest alignment services today. A very positive experience - thank you camlex. Did not ask for "Craig". The place was very busy for a Friday, seems to be popular with Mercedes owners. Got my car aligned and I am happy (the Toes were out of the specs - both rear and front). The total charge was reasonable - $60. To complete the whole thing had the wheels/tires balanced and rotated (at Sam's club).
Thanks,
AndyV