I brought my 99 LX470, smokey topaz bullcrap fading paint into Johnson Lexus a week ago and they told me they would not be covering any cost of paint repair!! What a bunch of bull! I called the 800 number and went off on them stating that we have been a lexus "family" and bought multiple lexus' and so on and wanted this issue resolved. WELL. Lexus called back asking for my fathers name so that they could check the history of how many Lexus' we had bought and based on our customer loyalty we would be receive help from them or not!!! The original reason they gave was because the truck was too old with 130k miles....WTF! Now they say as long as they think that my family will keep buying lexus vehicles, they will give me the paint job. Should I just call your guy in R.I?
Let me know what I have to do here folks...
