We drove our new GS450H out of the Lexus dealer lot for just THREE/FIVE days. Parked it under ground parking lot went to work after worked battery totally DEAD, called roadside assistant waited for long time to have it jumped start, drove back to dealer at nearly 10pm after long day at work if we waited for flatbed towed truck then at least additional two hours more. I understand thing went wrong and roadside assistant dep. worked under stress due to holiday and weather condition. We asked the dealer to have a battery replaced with new battery which cost about $150 for but dealer refused, their solution is by charging the damage battery. :( :( :(. I consider it is D.O.A. (Dead on Arrival) so they should replaced the battery. Lexus sure got one of not happy customer with their service department. I know Roger has bad service but I personally think it is way better than Lexus service.
