Factory Car Stereo Repair in Florida fixed my Nakamichi in early 2008. I got wonderful service from them ... "Bob" called me multiple times to give me a status report. The problem with my Nakamichi was the balance control -- the right channel intermitently cut out until they resoldered the connections to it. I've been told that replacement parts for Nakamichi have become unavailable in just the past two years -- maybe that's why you didn't get the service you expected from Factory Car Stereo ... the lack of parts is out of their control and I don't think they want to even look at Nakamichis if they can't get the parts needed to repair them.
The local Kansas City Lexus dealer parts guy told me recently that replacement Nakamichi components are no longer available either new or refurbished on an exchange basis. He said that Lexus was required to supply replacements for seven years after the car's original sale date.
Yep, the strut bars/rods are usually the first suspension components to go on a gen 2 LS400. I replaced mine at 85,000 miles and should have done it much sooner. The new strut bars eliminated all the vibrations and made the car drive like new.
A few years ago, the caretaker of a nearby cemetery helped me find several family graves. The caretaker's name was "Igor" (really!) and he told me that he was originally from Romania ... I suspect Transylvania!
That is what I was surprised about. I read a lot of good reviews about FCSR in a lot of forums. Perhaps I got them on a bad day. They seemed to be good on the phone but did not respond to any emails. Perhaps I should have called more. The one thing that I realized after my last email was that you were the only person that actually said in the forums what the technician did to fix it (balance) and I thank you for that. I did call them before I sent it and they told me had started to successfully repair them so I don't know what happened. Anyways, as usual, when I got it back I reinstalled it and it is working fine...for now. I might ask my tech. guy just to bypass the balance control as this is one feature I don't use. I don't know if that can be done but I will have him look at it either way. How did you find out it was the head unit and not the amp?
I tried to make that piece I was talking about....spent 3 hours on it and it just did not fit right...the piece has to be exact. Do you know anyone who is parting out a 2nd gen?
As far as Igor, the caretaker at the cementary goes, that is just to funny....I have this picture in my head of you doing a double take when he tells you his name and then you drive away laughing your !Removed! off.