95864LS

Lenore, thanks for the reply. Bad news for those of us living in the Sac area. I did get a oil change at Maita Toyota and they were very professional. I went to Lexus of Sac as I had 2 warranty items to be covered as well (and the $398 for a 60k service seemed reasonable). Based on my experience and your message I''m now going back to Maita from this out for everything they can do for an LS. Cheers, Frank

Here's something interesting about that 'same ownership' statement. For a 60k service on my LS430, Roseville quoted $950, and Sac $398. I went with Sacramento but the service experience, and follow-thru when the problems arose, was not to the standard I expect from Lexus. Previous to this I always had perfect serice from Lexus of San Rafael, but I'm now relocated to Sacramento area. I would like to know if my recent experience is usual for Lexus of Sac? Do you have any experience that would indicate (1) my experience was unique and I shouldn't regard it as usual service from Lexus of Sac, and (2) whether there is a difference in service experience between Sacramento and Roseville dealer experiences. All replies welcome. Thanks.[/font]