I have a 2004 GX470 with the original DVD nav disc. My nav screen is no longer working and it's displaying the following error message
"Error: System unable to access the program...Incorrect program disk. Please insert proper disk" (I've attached the screen shot below)
I unplugged the battery power so the system can restart and I still get the same message. I took to the dealer and they want me to change the entire DVD and nav component at a cost of $1K. I don't understand why I need to change the entire system.
Has anyone seen this error message before? Do you think it can fix by updating to the new DVD version?
Thanks for the response