Absolutely Lexus makes great cars. I am a huge Lexus fan. However, you have a right to be satisfied with your purchase. If you feel your car doesn't ride like it should they should repair it. Thats why I suggested you drive another LS460 to compare to yours.
A lot of people who come on here with issues act like they deserve the moon and the stars and thats too far, but I think you're too far the other way. You're a repeat $70k LS buyer and you deserve to be satisfied with your purchase.
A LOT of the Lexus ride is in the tires, its always been that way. A lot of times the dealer and the factory over inflate the tires and that ruins the ride. For instance the PSI on the doorframe for my ES is 29 and it always comes back from the dealer at 37.
TSB, what is the PSI on the driver doorframe of youe LS460?
The label on the doorframe says that all of the tires should be 33 PSI. When I bought the car on 12/14 the pressure in all of the tires was 36 PSI. Right now they all read 30 PSI.
BTW, I just found out that we should not blame Lexus Japan for the uncomfortable ride in the LS460; the problem is with Lexus USA, the distributor of the car in this country. I went to the Lexus USA web site and clicked on Lexus International to find out what options were offered on the LS460 SWB in other countries. All of the LS460’s sold in Great Britain (England, Wales, Scotland and Northern Ireland), Republic of Ireland, Australia, New Zeeland and “Pan Europe” (that probably means all of Europe) are equipped with adaptive variable suspension as standard equipment. It is also available as an extra cost option on LS460’s sold in Hawaii by a different distributor.
I wonder why the distributors in these countries offer adaptive variable suspension as standard equipment on the LS460 if the ride with the standard suspension is so great.