Hollister3

I owned an RX300 for 6 1/2 years, I had a great experience with the car and great experience with the dealer. Based on my confidence in Lexus and the dealer, I purchased an RX350 (loaded) in December 2007. I returned the car with under 80 miles because of the windshield distortion - It was making me disoriented and have headaches driving it. I have had two more windshields, same problem. Now I am dealing with Lexus (not my local dealer). They don't want to even try to fix the problem and have told me to go to arbitration. I was a Lexus "customer for life." I did not want to look at another car or car company because I did not want to compromise on quality. I can't express how disappointed I am in Lexus for the way this matter has been handled. In less than two months they have destroyed the good will and great experience of 6+ years. The ultimate hurt is that the car is really nice - It just is so unpleasant to drive because of the optics.

Despite what others are saying here, you are not alone. Everytime I drive my parents' RX330 I get a little dizzy, then I noticed directly in the center of my line of sight, just below the top tinted area of the front windshield, was an optical distortion about 1 inch high and several inches wide, kind of like a funny circus mirror. Things like stoplights etc, that pass through this section appear to shrink a little. It is very disturbing. I found this thread by googling, and personally, I don't think it should be limited to the Lexus IS250s/350s. I may be a newbie here at lexusownersclub, but I am active in other vehicle sites, acuramdx.org, acura-tsx and siennaclub.org, which is where you'll find others with issues with Toyota windshields: http://www.siennaclub.org/forum/index.php?showtopic=7135. As we are waiting for the 2007 Sienna's with 261 hp, I am very concerned about Toyota windshields. It is something I will definitely be looking for during the test drive, no use in buying a new car if it makes me nauseous. I bought a 2008 RX350 in December 2007. I am on the third windshield because of the distortion. I still have it in the current windshield but Lexus is refusing to repair and suggesting I pursue arbitration. I have previously owned an RX 300. It was a perfect car and I did not have one issue. I am really devasted by this. I can't believe that this is acceptable to Lexus or that this is how I am being treated. What have they done to these windshields?

I owned a RX300 for 61/2 years. It was a perfect car. I bought a 2008 RX350 in December. I returned the car within the first 80 miles because of windshield distortion. I get dizzy and disoriented when driving it. I have had two new windshields installed all with the same problem. Anyone else experiencing this issue?