japerez1

I have a 2002 LX470 and someone accidentally ran a 10' piece of 3/4" PVC pipe from the back of the car to the front and hit the NAV screen. Broke the plastic touch cover and the display behind it. The display was made by Toshiba and the footprint and performance is industry standard. BUT, Lexus specs the system and buys it through Denso, and Denso specs the display and buys through Toshiba. Even with the part number I cannot find out anything about that display. And even if I had the display I could not get the touch screen since they don't sell it separately. It turns out that insurance covered it through comprehensive so I was out $500: the cost installed was $9300. Suffice it to say that Toyota Lexus is comfortable with raping its customers. I recently had my car serviced at a dealership for a brake issue. They gave me a complementary cleaning and used some sort of cleaner on my new NAV screen and took off half the anti-glare coating. Of course they denied all responsibility so my only recourse is legal and it's not worth it. So, these are the types of challenges that you're up against. There is probably a market for a replacement part made of gorilla glass with an anti glare coating if someone wants to take that on. If there is a source for these bezels I'd be happy buy a replacement, just not from Toyota as they're way too fragile. Also, if your touch screen is dead it is probably the optical ring around the screen, not the screen itself. To my knowledge they do not use touch capacitive technology, it is optical with LED transmitters on one side of the screen and receivers on the other to sense where you finger is. If your screen is partially dead, look for dirt or grime blocking the receiver of sensor on one side. If your screen is totally dead it may be the whole ring itself or the circuitry that drives it. Hope this helps