CKK, I have a V710 which works great with my 400h other than the fact that I can't transfer phone numbers. So, I went to amazon.com and bought a used SE T616 phone and SIM card (~$100). I loaded my phonebook entries into the T616 and then transfered them to the car in one download. This went smoothly following the step by step procedures on the Lexus web site.
This approach works for me because my phonebook is pretty stable (don't anticipate having to do this every day) and I was crazy enough to spend a hundred bucks for a "Lexus Phonebook Loading Device."
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Neat work around. I have a question re your "Lexus Phonebook Loading Device", did you sync from your PC Outlook files to the phone( PC (outlook) to Se T616 -LPLD)? If so, what software did you use for the sync? Then you took the phone to the Rx400h and followed the manual to download the phonebook. All the time, the SE t616 is not "live" (by that I mean that it isn't conected to a live carrier i.e. you could not actually make a call from the SE t616, right) Following this method, does the calendar function also download from Outlook? If this works, I'll be on amazon or ebay looking for a SE T616.
Thanks