Nice idea, but it's in the part of the seat that you sit on, not the back that you rest against. If the dealer who felt the bumps could have fixed it he would have done so.
On our 2005 ES330, if you run your hand over the rear portion of either front seat (the horizontal part) at the rear edge you will feel on each seat two bumps located near the center. If you do not find these please let me know as it may be that my car is not to spec.
Thanks,
Anthony