Neil M

We bought our 2013 GX with the seat warranty. we were not told it would expire. 10 years later we went to make a claim against and was told the rips on the leather seats had to be less than 1 inch. ours are probably 2 inches. not bad for a 10 year old car, but the claim was rejected. We were also not told about the size of rip they would repair and also there was no replacement. A total rip off