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EHMosh

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  • First Name
    Lillian

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  • Lexus Model
    NX350
  • Lexus Year
    2022
  • Location
    North Carolina (NC)

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  1. I went thru entire process of ‘forgetting ‘ and re-pairing etc. it really seemed like it was going to work — but no. It does connect - use for phone - and - use for media - but when I ask it to call someone, it just looks like it calls my own phone number then hangs up.
  2. I just updated latest version on my iPhone and today my NX said there was a software update. So far , nothing has changed.
  3. Would love if anyone on this has found a resolution. Thanks
  4. Same thing.. so Lexus/Apple are pointing fingers at each other??
  5. CarPlay Connection error . 2022 Lexus NX 350 iPhone 14 iOs 17 Nov 2022 - purchased car, seamless use of CarPlay until Sept 2023 Sept 2023 - stopped connecting via wireless at start up. While on Device/Bluetooth screen while trying to connect, it 'spins' then a gold text box pops ups - CarPlay Connection Error... no further info. Did own troubleshooting for approx2 weeks - took to dealer for 15k service and had them look at issue. Details: have deleted Lexus App, removed/forgotten both device and car MULTIPLE times...myself and others going thru same steps with my phone etc. I have easily spent 12-15+ hours on this issue...dealership loading new software, resetting to factory settings,, holding / calling Lexus, Apple etc. I am at a loss. Various things I have tried with result - 1) USB cable.. works but clunky... includes its own voice in texts and it not a satisfactory solution... should be wireless. 2) connect to another car.. can connect wirelessly to loaner Lexus.. dealer said because it was a 2023, software was different. (?) 3) service staff at dealer said they could connect both iPhone and Android to the car without issue. 4) have updated both iPhone and Lexus software to most current versions....note.. this stopped working before I updated to iOS 17+.... Would love any and all ideas/ suggestions !
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