Just bought a 2024 Lexus. After paperwork signed I asked for the second key. Then I was told they would send it in 10 to 14 days. Nothing. I called after 3 weeks and was told I should have gotten a letter. I’ve got more survey letters and emails than I can count but no key letter. Guess I’ll have to go back to the dealership. Face to Face works better.
Lexus not having two keys for the 2023 RX
in General Chat
Posted
Just bought a 2024 Lexus. After paperwork signed I asked for the second key. Then I was told they would send it in 10 to 14 days. Nothing. I called after 3 weeks and was told I should have gotten a letter. I’ve got more survey letters and emails than I can count but no key letter. Guess I’ll have to go back to the dealership. Face to Face works better.