Bill358
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Just bought a 2024 Lexus. After paperwork signed I asked for the second key. Then I was told they would send it in 10 to 14 days. Nothing. I called after 3 weeks and was told I should have gotten a letter. I’ve got more survey letters and emails than I can count but no key letter. Guess I’ll have to go back to the dealership. Face to Face works better.
