ADESTA

I have a 2010 GS350 with a Mark Levison sound system, the CD player stopped working, it doesn't play and I can't eject any CD's. The Navigation works, but I can't play the radio either, I see the radio going to different stations but no sound. I can connect to Bluetooth but again no sound. However if I plug my phone into the USB I can play music and speakers are working. We have looked at fuses, we have unplugged the battery for about 20 min and still nothing. Any suggestions?