ADT2

I have a 2013 Lexus RX350 and had the misfortune of running over a huge metal object in the road which destroyed the oil pan and then locked the motor. My insurance company, after much negotiations, agreed to have it replaced with a remanufactured Jasper motor that came out of a Toyota Sienna minivan, same motor. A year later it developed a timing chain oil leak and I was given the bad news about having to drop the entire motor just to replace the gasket. And then even more bad news followed by Jasper's Limited Warranty. The buyer must open a claim prior to having the work performed and pay the full price of the repair. Once this is done, the repair will be reviewed by Jasper and make a determination if they will honor the warranty and maybe pay a portion of the repair bill. I am extremely disappointed in the poor planning and quality Lexus has put into this design flaw. Owners will pay thousands of dollars just to replace a gaskets that is less than a $100. Lexus needs to provide some form of compensation or else risk losing faithful customers. They've already lost me and I won't be coming back.