rmward

Thank you for all the input. We'll see what the independent shop comes back with. I'm frustrated because the door locks have failed twice in two years and this is also the second time the trunk lock has failed. The first time the door locks failed it was $1,500+ (at the Lexus dealer). I too thought Lexus and Toyota's were supposed to be bulletproof, but maybe she just got a lemon.

Thanks. The costs were from the Lexus dealer where she purchased the car new. A second opinion is on the calendar when we get the car back tomorrow. The door lock and the trunk had to be repaired. Can't have her crawling over the passenger seat.

Would appreciate input on some major repairs that are needed on my mother's 2008 ES 350 with 91,000 miles. She's a very spry 87, but doesn't drive much, only 3,000 miles/year. The Lexus dealer is recommending the following: Replace the rack and pinion assembly as it is leaking from both boots: $3,000 - she hasn't seen any leaks on the garage floor and she scrubs the floor monthly Replace both front struts and an alignment: $1,000 - same on this one, no spots on the garage floor Door lock actuator replacement (driver's door won't lock or unlock) $600 Trunk lock repair (Trunk will not open) $425 Transmission flush: cost TBD - I see this is on the factory maintenance schedule at 90k Drain and refill coolant - can't find this on the factory maintenance schedule To me the sensible thing to do would be to get her a new car, but at her age I'm not confident she could adjust and with the shortage of inventory prices are ridiculous. She has almost always had the car serviced at the Lexus dealer and prefers their work. The few times she took it to a local independent shop the service hasn't been great. $5,000+ in repairs to a 91k mile car seems excessive. I've had GM vehicles most of my life and haven't experienced these types of costly repairs. Are these typical with repairs for her ES with the mileage she has?