LukWyns

On 10/29/2022 at 10:48 AM, Sajack said:

Don’t blame the runflats on Lexus. Your beef is with the tire mfr.  
The market is moving toward runflats. They save weight, trunk space, and eliminate the danger and inconvenience of changing a tire on the side of the road. I have Bridgestone Turanza runflats on my LS500 and am happy with them. I suppose you could switch to  conventional tires, buy a spare wheel and tire, jack, torque wrench, etc. It’s going to eat up a lot of trunk space. Or maybe go with an inflatable spare if you wish. The loose armrest and rattle in the console should be fixable.

 

Maybe Bridgestones would be an improvement but would they give me non-runflat levels of bump absorption? Maybe Arkansas roads are better than my local ones. As runflats aren't going to get me a long distance with a significant puncture I'd probably go non-flat if I wasn't already looking at alternatives vehicles....

And I agree, you'd think armrest and rattles would be fixable, but not so far. The armrest was replaced, some improvement but still rattled. Then they replaced the whole console between the front seats. That was great but 2k later the armrest is moving about again and getting worse. They says its just a bad design in the LS and comparing to that in an ES, it is. The whole dash has been out and refitted. The glovebox door has been refitted, and felt added. The area below it now makes a sound occasionally. Sacramento Lexus have been great but think its Lemon Law time...

7 hours ago, LS 500 Brake Problems said:

I have had my LS 500 2021 in several times due to squealing. At first they dusted them off then came  back. Next they replaced and then came back. Now squeaking agin. It’s the rear breaks. Do you have this problem. And what did you do?

I don't have this problem with my LS500 but had similar with previous car - LS460 F-Sport. They kept trying solutions but in the end they never found a silent set of pads despite replacing 3 sets in 30k for free. For the LS460 F-Sport it was a known design fault. Pity about the modern Lexus LS as it used be more competitive - my 2004 LS430 was my first choice against the Merc S430 and the BMW 735i at the time; I bought my 2021 LS500 because it was incredible value but its no longer the best large luxury car.

On 8/8/2022 at 7:46 AM, russell mckinney said:

What about the air conditioner? 

Works very well even on >100 degree days. The car is great in many aspects - very torquey for quick 60-90 overtakes, handles well, comfortable, great ac, heated wheel, great seats, cooled seats, big trunk, looks great - just wish it didn't have assembly issues, and that Lexus had better customer service. And that Roseville Lexus weren't crooks. So, a few things...

My 2021 LS 500 has had some problems and I've tried to get lexus Corporate involved as my local Lexus dealership, Lexus of Roseville, has been dishonest and tried to get me to pay for a warranty fix which they later denied. The other local dealership is under same ownership so not sure it'll be any better.

I called Lexus thru their 800-255-3987 Customer Service number to little avail - slow call backs, no extensions given, excalation to a supervisor didn't really do much.

Is there a better way to escalate with Lexus? My previous 3 Lexus models were faultless but this car, with less than 6k on it, has had 3 issues so far, seems it looks like I need a way fo contacting lexus corporate that works.

Thanks RX400h, I was unaware of those things. I'll look into Lemon Law & Consumer Reports membership. Cheers!

Bought a 2021 LS 500 last year and have 3 warranty items already at less than 6,000 miles. This is my 3rd LS - previous 2 were faultless, our LX was too.

1. Wrong tires - the Dunlop RFTs on my car are like boards - dealer says that Michelin RFTs work, Dunlops don't, so am I expected to pay $2k now to replace OEM tires with alternative OEM tires after less than <6k wear?

2. Central armrest loose - had to get new center console replacement parts to fix problem - only 90% fixed.

3. Secondary rattle from center console - after 4 days at the dealer they conclude "noise improved but still heard. No further repairs available"

So, I'm rapidly concluding that my car is a 'Covid build' where the factory shipped it with poor assembly (assembly Covid interrupted during build) and the only available tires.

So much not what I expect from Lexus - wonder if there will more and more Covid build issues with other models and marques...