My LS 460 got towed to lexus service centre for a battery problem last week. I just got a call from lexus today saying that someone broke into my car last week and damaged the car (i am not so sure how extensive the damages are. They just told me that they will fix it) It sounded like several other car was damaged on the same day. Lexus centre want me to report ICBC for break-in so they fix the damage with the my insurance and deductible will be paid by the towing company (for not locking my car after towing). It is no problem to call ICBC but it is quiet upsetting that 1) they did not let me know this right away 2) the break-in happened at the service centre.
anyone experienced this kind of issue?
