Here's what I found out about the outside mirrors retracting: First they will only retract if all doors are closed, therefore they will not retract using the lock button on the inside of the door. They will retract using 3 different locking methods - -1. close all doors and use the keyless FOB, 2. close all doors and use the detention in the door handle to lock them, 3. close all doors and with the tailgate door open press the close button twice--the door will close, then lock the doors, then retract the mirrors.