$28.5K was an illusion. I drove from Austin to San Antonio for that supposed great deal, and when I got there they denied what I thought I heard on the phone, and I ended up spending essentially the TMV amount on Edmunds (same as Syrupflow). That's not a bad deal, but I didn't get the great deal I thought I was getting and for which I was willing to drive out of town. I feel certain they plan it that way; that after you've driven a distance with a trade-in vehicle all perfectly cleaned and ready to hand over, you are unlikely to go back home in that older car. I emailed her asking for TT&L amounts a week ago and she denied getting the email. Just now I verified that I did send the email to the correct email address. When I asked her last week if she had gotten the email she quickly said no and so I asked her to get the info and leave me a phone message with it. She said she would but never did. I didn't suspect that she meant to change the figures and in the emotion of wanting the car, chose to ignore that warning sign. They have psychology on their side. I think based on learning this lesson that buying a car in your local city is essential because it is not so hard to walk away from a deal that twists out of control. I left there with a sick feeling overshadowing the happiness of the sweet new ride.