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Sara1207

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  • First Name
    Sara

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  • Lexus Model
    ES300h
  • Lexus Year
    2015
  • Location
    Ontario

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  1. Thank you, Paul and Denny, for your encouraging words. I went out today and bought several different cushions to see if putting a cushion on the seat would help me. I know that will interfere with the ventilation though, so even if one of the cushions helps, it is not the ideal solution (but a $20 cushion beats taking a loss on trading a brand-new car that I do love in every other respect!)
  2. Lexus has told me that would void the warranty and this is a new car.
  3. Thank you for your response, Paul. But it is not the back of the seat that is the problem. It is the bottom of the seat. I feel like I am sitting on steel, but my husband doesn't seem to have a problem with it. I can last about an hour in the car. By then, the pain is radiating upwards to my back. I have tried every position possible with the seats, with the help of a service technician at Lexus. He provided me with a possible explanation- he said that many car companies are making their seats firmer and more sporty. My old Lexus was, believe it or not, a 2003 ES and the seats were positively cushy. When I bought the car, I did test drive it, notice the firmer bottom seat, but I was not in the car long enough for it to become painful. Other than the seats, I LOVE my new car, but may have to trade it. Dilemma is, for what? It has been suggested (by the technician) that we drive the RX because, in his opinion, it has the most comfortable seats. I guess that will be my next step.
  4. I have had my 2015 Lexus only a little over two weeks. In that time, I have developed back problems due to the fact that I find both the driver's and the passenger's seats to be quite uncomfortable after about 30 minutes. Has anyone else had this problem? I certainly didn't have it with my previous Lexus and never anticipated it with this one either. Any suggestions on what I can do, short of trading in a new car?
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