HCofield

I have a 2013 ES300h and really enjoy the car. I just took it in for the 20,000 mile check up and when I got home noticed the door locking system is not functioning properly. Remote key feature works 90% of the time......touching the outside handle works most of the time....but using either option does not lock or unlock the driver's door. Many times the driver's door will not lock even when you are in the car. Twice now, while I have been driving, the doors have unlocked on their own. Anyone else experiencing this situation? Secondly, about six months after getting the car a slight rattle started and sound like it was coming from the left side of the dashboard near the windshield. It has gotten more frequent and louder now and appears to be coming from the roof .... possible the sunroof. The rattle is heard whether the sunroof is open or closed. No one can seem to locate the cause. Thanks for any feedback. Cheers, H Cofield