BHINDER
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I know this is old. But I own a 2013 RX and just bought a 2015 RX about a month ago. In my 2013, it doesn't feel like it does ANYTHING. However, my 2015 works like a charm. You can feel it and it feels great. My 2013 feels like it makes the seat warmer.
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Welcome to the Lexus forums BHINDER :)
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