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choolos

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Everything posted by choolos

  1. :cries: I am 2nd owner of 99RX300. I experienced similar 1st thru 3rd sluggish gear shifting problems a year ago (Dec 2003) with 68k miles. Took it to independent garage thinking it was out of warranty. Garage is Lexus certified to repair but they couldn't duplicate problem and returned to me. Took it back in March'04 same problem but they still couldn't duplicate problem. They did change the tranny fluid. Summer went by with no noticeable problems. In Sept'04, RX with 75k miles refused to go in Reverse. I had to shift into Drive and then into Reverse for gear to engage. But afterwards when I put it back in Drive, it started shuddering violently so I had it towed to Lexus Dealership. Dealership could not duplicate problem and charged $289 for a tranny flush. They said no oil leaks although fluid was extremely low. Three weeks later returned RX back to Dealership because it would not engage in Reverse. Dealership still could not duplicate problem and returned to me. Charged me $58 but later reimbursed. Six weeks later the tranny completely dropped out of gear while in motion. This is scary thought if it would have happened on the freeway. I had it towed to Dealership again. This time they said I need new tranny because something broke. They found metal shavings on the dip stick. Quoted $4250 to replace with remanufacture with only 12k/12month warranty. I asked for goodwill warranty coverage since there are service bulletins regarding tranny problems and they only offered 25% discount based on age and mileage. RX was in their shop from 11/20th thru 12/07th before RX was ready and they would not give me a loaner. I sent letter to Lexus/Toyota Motor Sales in Torrance, Ca requesting reimbursement for the tranny and tranny flush. They refused to reimburse. I am now considering small claims. My advice is don't let warranty run out before you get tranny problem fix because it is much harder to get good Lexus service after that. Any of you out there try small claims?
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