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By the way, I think I now know what caused my problem. I probably set the seat memory button (which includes the side view mirrors) while the adjustment toggle for the side view mirrors was in the R or L position.

Jim, Thank you so much. It worked, just as you said. You are a lot smarter about this than the people I spoke to over the phone at my Lexus dealer. This is actually a valuable feature and the sales and service people at the dealerships should be more tuned in to it. --Barry

Thank you Gary. Both sides are bad, but in different ways. Right side jerks up slightly while left side doesn't do anything. Car is 8 months old with 12,000 miles, so it is under warranty. I will wait for my next service appointment.

A cute useful feature in my prior es models is that when you put the car in reverse gear, and move the adjustment toggle for the side view mirrors to the R or L position, the side mirrors tild down so you can see what is on the ground on both car sides. When I first bought my 2013 this feature worked fine, just as in my prior es models. But, after a few months, it stopped working. I'm about 2 months from my next service and the dealer is about an hour away. Any thoughts? Thank you.