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hemimom

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Everything posted by hemimom

  1. Update: Lexus agreed that the sun roof had not been hit and had shattered spontaneously from within -- new part ordered, loaner car delivered, warranty repair completed - and car picked up today.
  2. Yesterday 11/12/2011, we were driving along an interstate at 65 mph in 55 degree weather when our RX350 sunroof suddenly exploded. We were in a fairly rural area of the highway and at first thought we had been hit by a shotgun blast. There were no other cars nearby and we were not under any bridges. We immediately pulled the sun shield because although the roof was still together, tiny crumbs of glass were falling all over us. When we stopped the car, we realized that the roof was not pushed in as if something fell on it, but bowed out from internal pressure. We arrived home and realized the enter roof was shattered into tiny crumbs with a small hole blown in the middle. We had to take the car a couple of miles yet and by the time we got back the second time, the cracks had lifted and a 4x6 inch hole had appeared. We called Lexus and had it towed to the dealership immediately. Wonder if anyone else has had this problem. Bringing loaner tomorrow will wait and see about the bill -- car is still under warranty. Also what do people do about the inconvenient lack of ports in the front seating area of the car. You have to remove the console box to switch or add any devices. Highly inconvenient -- will definitely prevent us from having another RX if they don't fix this problem.
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