i have similar problem --- shaking car when driving on highway (like there is transmission/engine problem, or when the road is very rough -- do you call think "clunk'?)
RX330 less than 2 months old, happened pnce a month ago....quite erratic happenning which makes me believe it is the software/electronics....
ithis (and the way one particular dealer handled it) really makes me feel unsafe with this car, and lost faith in any lexus.
this dealer said no problem was found and put the blame of towing/car leasing on me -- REALLY terrible dealership/service. i know these electronics misbehavior are hard to detect and can be erratic, but just admit that rather than accusing the customer of false alarm!
they towed my car to a dealer north of LA -- dont get your car towed there, they also said their loaner are reserved for other people and forced me to rent a car!
-- let me know if you want the name (i will wait a few days before publicizing this dealership, as i am taking it to the lexus customer care right now)
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edited to add: it is Lexus Valencia, they are horrible, dont go there, dont buy any thing from that dealership.
i am disappointed first of all, for safety concern. i think safety goes above any luxury or whatever for a car. secondly, they way they handled the problem. some company have handled probelm a lot better and won back the faith of the customers. and they respect tyhe customer.
what is worse than a problem left unfixed (and denial, maybe), plus bad service!
just couldnt believe i have put my trust in lexus. perhaps this is the first problem for the Lexus cars, but this is going to do bad damage to their brand.
