I have a 99 LX470. For the past 2 years I have had it serviced only at the same Lexus dealership with no problems. A couple of months ago I brought it to a Toyota dealer for an oil change and had the fluids topped off. A few weeks later I had problems with my suspension. It would lower on its own or when I came to a stop. It started to get worse and I brought it back to my original Lexus dealer.
They told me that the height adjustment system contained fluid that had been contaminated. I guess it is supposed to have a hydraulic fluid in it which would be very thin but instead there was an oil based fluid that was much thicker and caused these problems.
I went back to the Toyota dealer and they are denying responsiblity. They said in a letter "the suspension system reservoir is for holding fluid in reserve in case the fluid level drops. It is not a fluid that circulates from the reservoir, thus the incorrect fluid could have been added at any service and remained in the reservoir until needed." They suggested that if I want to file a claim, I would have to put every service center that ever touched the car on notice.
Does anyone have any thoughts on this? Thanks very much!!
