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JMARK

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Posts posted by JMARK

  1. I have an 04 and it started cracking a year ago. It spread like wildfire and my dash looks like 40 year old POS at the junk yard. I asked the dealer about it and was told its a known problem with 2003-2004 models but Lexus will not cover it. Part of wear and tear of the vehicle. Very poor customer support from Lexus in my book. I have 114k miles on it now and it is in wonderful condition......except the terrible looking dash. Just typical Toyota customer service. It is sad though because it is not normal wear and tear if it is a common problem on 2003-2004 models. Should have been a voluntary recall.

    Yes, I had the exact same problem with my 2005 GX470 several cracks in the dash. I noticed it a couple of days after I bought it from Lexus dealership in West Palm Beach (certified pre-owned!). When I contacted them about it they basically just ignored me, I was driving back home to Canada so they probably knew I wouldn't be back. I had mine repaired locally for a couple of hundred dollars (these trim repair guys can do a really good job). Could not be detected when they finished. However 2 years later I am starting to notice hairline cracks reappearing. Pretty sad in a luxury vehicle.
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