Josette

I am a clean car freak, and have used almost every cleaner and conditioner made. Believe it or not the Lexus Brand products seem to be the best I have ever used. With the exception of rim protectant, Armorall keeps the brake dust from sticking for over a week.

I have had the same problem and the same response from my dealership. It also feels like it looses power when I accelerate from a stop. Then there's the horrible ruff feeling when stopped that feels like it is not firing on all cylinders. Maybe our cars are part of the valve spring recall, they sure have all the symptoms. Good luck.