John Finley

Yes, PLEASE do let me know if you find a solution to the problem. I spoke with the dealership earlier today and I was told that it's performing as intended as the result of safety concerns. I asked if there was a way to customize the back hatch's behavior and he said there was not. But who knows... :)

Thanks for the reply, LEMON, it was helpful. I guess what I was not understanding is that in order to open the back hatch, you have to unlock it each time. You can't just open it with the release like you would one of the doors when the vehicle is unlocked. Thanks for the tips on the customization!

Yesterday I bought a 2007 RX 350 and have a question regarding the back door. It seems that each time it needs to be opened, it has to be unlocked by the remote. Once unlocked the door opens fine both by the manual switch on the door, and also by the automatic door open/close button inside of the car. However, once the door is shut, I can hear the door lock and it cannot be opened by the physical switch on the lid. Holding down the automatic open button on the remote opens the door regardless of whether it is locked or not locked. I checked the child-safety lock to be sure that wasn't the problem, but it was not enabled. I read through the manual for the specific issue, but I can't seem to find anything about this, in fact one section reads "The back door will not lock automatically after it has been opened and then closed." Could this be a setting with the security system? Is there a door-locking setting I am not understanding, is this the intended operation, or is there is problem with the car? Help is MUCH APPRECIATED!