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Posted

i am getting the message "map dvd incorrect? on my navigation screen and my map navigation system is not working. i tried ejecting the cd from the box in the trunk but nothing comes out. o don't know if there is a problem with the cd or if someone removed the cd (like at the car wash or something) if the cd was removed, would it give that error message? how do i fix it?

  • 2 weeks later...

Posted
i am getting the message "map dvd incorrect? on my navigation screen and my map navigation system is not working. i tried ejecting the cd from the box in the trunk but nothing comes out. o don't know if there is a problem with the cd or if someone removed the cd (like at the car wash or something) if the cd was removed, would it give that error message? how do i fix it?

First, what year and model is your vehicle.

Second, have you installed another DVD map disc lately or changed something in the hidden menu?

The error message indicates that the wrong DVD map disc has been installed OR you have changed the COUNTRY tab in a hidden menu. If you changed the COUNTRY tab then you should see Japanese below the error message.

If the DVD map disc does not eject after sliding the small cover (right) and pushing down on the button, then the navigation computer has failed.

If it has failed you can buy a reman unit (86841-33060-OW) from either a Lexus or Toyota dealership. No repair is available for these units.

  • 4 weeks later...
Posted
i am getting the message "map dvd incorrect? on my navigation screen and my map navigation system is not working. i tried ejecting the cd from the box in the trunk but nothing comes out. o don't know if there is a problem with the cd or if someone removed the cd (like at the car wash or something) if the cd was removed, would it give that error message? how do i fix it?

First, what year and model is your vehicle.

Second, have you installed another DVD map disc lately or changed something in the hidden menu?

The error message indicates that the wrong DVD map disc has been installed OR you have changed the COUNTRY tab in a hidden menu. If you changed the COUNTRY tab then you should see Japanese below the error message.

If the DVD map disc does not eject after sliding the small cover (right) and pushing down on the button, then the navigation computer has failed.

If it has failed you can buy a reman unit (86841-33060-OW) from either a Lexus or Toyota dealership. No repair is available for these units.

Can you tell us how to change the Country table in hidden menu ??

My car is 2007 IS250, thanks

Posted
i am getting the message "map dvd incorrect? on my navigation screen and my map navigation system is not working. i tried ejecting the cd from the box in the trunk but nothing comes out. o don't know if there is a problem with the cd or if someone removed the cd (like at the car wash or something) if the cd was removed, would it give that error message? how do i fix it?

First, what year and model is your vehicle.

Second, have you installed another DVD map disc lately or changed something in the hidden menu?

The error message indicates that the wrong DVD map disc has been installed OR you have changed the COUNTRY tab in a hidden menu. If you changed the COUNTRY tab then you should see Japanese below the error message.

If the DVD map disc does not eject after sliding the small cover (right) and pushing down on the button, then the navigation computer has failed.

If it has failed you can buy a reman unit (86841-33060-OW) from either a Lexus or Toyota dealership. No repair is available for these units.

Can you tell us how to change the Country table in hidden menu ??

My car is 2007 IS250, thanks

No one is able to change this setting. This feature was disabled after countless users changed the tab "by accident" while poking around.

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