Lexus Of Greenville

[trader400h]

Here is my experience thus far with Lexus of Greenville:

After 5k miles the right rear tire blew out on I85 while in the left lane doing 70 mph!! I did not hit anything and there was nothing sticking out of the tire - it just blew out! The service department insisted it was my fault, but did replace the defective tire at no charge.

During my 5k service I complained about the cruise control not holding the speed to within a few mph. It is not uncommon to have the speed go over and under the preset cruise by 7 or 8 mph! I told them that my BMW cruise holds to +/- 1 mph and they told me this is not a BMW! - They are right, it is not and their cruise control is crap!

Also at 5k miles I noticed the front tires wearing faster than the rear. I rotated them every 5k and at 15k one pair was close to being shot. Now at 17k and 14 months old, I noticed that the right front tire was worn down to the belts on the inside edge.

I emailed Lexus of Greenville and got no reply. I called and they informed me that wheel alignments were free up to one year, so it would cost $90 on their new $85k machine. I got it done on a new machine for $40.

I bought 4 new Yokohama YK520 tires from Discount Tire ($801.00 out the door) and the car has never handled better!